SUPPORT SANCTUARY
GUIDANCE FOR YOUR JOURNEY
ONLINE:738 PLAYERS
EXP:20x
Drop:5x
Spoil:5x
How can we assist you today?
Frequently Asked Questions
Technical Questions
Live Support Hours
Our dedicated Game Masters are available during the following hours to provide real-time assistance through Discord and in-game support.
Weekdays (Monday - Friday)10:00 AM - 10:00 PM UTC
Weekends (Saturday - Sunday)12:00 PM - 12:00 AM UTC
Special Events & Launches24/7 Coverage
Meet Our Game Masters
Our Game Masters are experienced players and technical experts dedicated to ensuring your gaming experience is smooth and enjoyable.
GM Drakonis
Technical Support Lead
GM Elindra
Community Support
GM Thorne
Game Mechanics Expert
GM Valerian
Economy & Billing Support
Still Need Help?
Our support team is committed to providing you with the best possible assistance. If you haven't found what you're looking for, don't hesitate to reach out directly.